SHIPPING POLICY FOR WEB ORDERS
RUBS, SAUCES, ACCESSORIES, SMALL PORTABLE BBQS:
We are happy to offer Free Shipping on accessories and select small barbecues on web orders over $100 before taxes to most locations in Canada.
CHARCOAL, WOOD, PELLETS:
We are happy to offer shipping of Charcoal, Wood and Pellets all across Canada. Orders over $100 will see a discounted shipping rate. We do not ship to PO Boxes.
BARBECUES & SMOKERS:
We carry a large selection of assembled BBQ’s & Smokers in-store.
Because our inventory of assembled BBQ’s & Smokers is constantly changing, please contact us to see if a boxed unit is available for delivery which will ship at a discounted rate. Local shipping of pre-built units can be arranged. Assembly is free of charge.
Certain regions may be subject to a Beyond Point surcharge which will be presented to you at checkout before you make your purchase.
Please note, if you are not presented with a shipping option at checkout, we may still be able to ship to you. Please contact us and we would be be happy to look into it for you!
We reserve the right to select the carrier used and are unable to accommodate 3rd party freight collection. We cannot guarantee that a free shipping option will be available to your shipping address.
DAMAGE: If you see exterior damage when signing the proof of delivery of your package, please write that it was damaged on the form or refuse delivery and please email us within 48 hours.
IMPORTANT: We do not ship to PO Boxes.
Rates shown for international shipping are based on weight with discounted rates through FedEx.
Policies are subject to change without notice.